All orders placed before 3.00PM will normally be dispatched during the same working day (Mon-Fri).


Please allow 1 -2 working days for delivery (UK Mainland), the majority of orders however are received the following working day.
If your order has not arrived after the third working day, please contact our customer service department.
email us : sales@refillsupermarket.co.uk and we will ensure you receive your parcel as quickly as possible. 

 

If you wish to trace your parcel, the majority of our freight is sent via DPD,
the details will be sent to you in a delivery confirmation email the day after your order is placed, along with a link to the DPD website.

If you already have your tracking reference, you can track your parcel Here by inserting your tracking number in the search field in the top right search box "Search Website" 

If however, you need to call us for any information, it would help us if you have your Order Number ready when you call us please.